Privacy Policy

Last updated: 5/6/23

Welcome to The Ventilation Experts’ website. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

1. Important Information and Who We Are

The Ventilation Experts (also referred to as “we”, “us”, or “our” in this Privacy Policy) are responsible for your personal data.

If you have any questions or requests regarding this Privacy Policy, including any requests to exercise your legal rights, please contact us using the details below:


2. The Data We Collect About You

We may collect and process various types of personal data about you, including:

  • Identity Data: Such as your first name, last name, username, or similar identifier.
  • Contact Data: Including your billing address, delivery address, email address, and telephone numbers.

This is not an exhaustive list, and we may collect different types of personal data about you in various ways.

3. How We Use Your Personal Data

We use your personal data to provide and improve our services. We may use your information to:

  • Provide and maintain our services
  • Notify you about changes to our services
  • Provide customer support
  • Gather analysis or valuable information so that we can improve our services

4. How We Store and Secure Your Data

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed.

5. Disclosure of Your Personal Data

We may have to share your personal data with select third parties for the purposes set out in this Privacy Policy.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for.

7. Cookies

We use cookies and similar tracking technologies to track the activity on our services. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time to the Information Commissioner’s Office, the UK supervisory authority for data protection issues (

If you have any questions or concerns about this Privacy Policy, please contact us: